Compass Modernization Program
Defined the technical foundation for Metro Vancouver's next‑generation fare system procurement.
As technical lead for CCG's advisory engagement, I designed and facilitated a structured, multi‑stakeholder needs‑gathering effort across the agency, then coordinated a team of 12 subject matter experts to translate the findings into a comprehensive technical specification covering functional, performance, and integration requirements. The specification now anchors TransLink's procurement strategy and vendor engagement for a scalable, open, rider‑centered system.